Frequently Asked Questions

SecureNest stands out due to its Swiss-based infrastructure, ensuring stringent data protection laws. We offer a comprehensive suite of privacy tools including AI Chat, Password Manager, Cloud Drive, and VPN, all designed with end-to-end encryption and zero-knowledge principles.

Our AI Chat employs end-to-end encryption, ensuring that your conversations remain private. We also implement a no-logs policy and offer self-destructing messages for enhanced privacy. The AI is designed to provide intelligent responses without storing or learning from your personal data.

Yes, our Password Manager supports cross-device synchronization. Your encrypted password vault can be accessed securely from any device you authorize, ensuring you always have access to your passwords while maintaining top-tier security.

Zero-knowledge encryption means that your files are encrypted before they leave your device, and only you hold the decryption keys. This ensures that even we, as the service provider, cannot access or view your stored files, providing you with complete privacy and control over your data.

While using a VPN can sometimes affect speed due to the encryption process, SecureNest's VPN is optimized for performance. We have a global network of high-speed servers and offer unlimited bandwidth, ensuring minimal impact on your browsing and streaming experience in most cases.

For security reasons, we do not store your master password and cannot recover it if forgotten. However, we offer secure password reset options using multi-factor authentication methods you set up in advance. We strongly recommend setting up these recovery options and keeping a secure offline backup of your master password.